Refund Policy

1. Generel Refund Policy

At StreamVolt, we strive to ensure that all our customers are satisfied with our service. We offer a 7-day money-back guarantee for all new subscriptions if you are not satisfied with our service.

2. Eligibility for Reform

To be eligible for a refund, you must meet the following criteria:

• Your refund request must be submitted within 7 days of your initial purchase.
• You must have a valid reason for the refund request (e.g., technical issues that we could not resolve).
• We may ask you to perform troubleshooting steps before processing a refund.

3. Non-Refundable Situations

We do not issue refunds for:

• Subscription renewals (unless you cancelled before the renewal date).
• Issues caused by your own internet connection or device.
• Partial months or unused service time after the 7-day period.

4. Processing Time

Once your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business days.

5. Contact Us

To request a refund, please contact our support team at support@streamvolt.com with your order details.